My AskAI
My AskAI is an AI-driven tool that serves as a question-answering and customer support assistant, customized to a business’s specific content. It’s designed to be your first line of defense in customer support, answering queries using information from your website and help documentation. My AskAI operates by integrating with your website or software tools, providing answers to up to 75% of user questions about your product. You are essentially building your own AI assistant based on your data. It functions similarly to a custom ChatGPT but is exclusively informed by your uploaded content, ensuring responses are tailored to your data. In cases where the AI cannot answer, or a customer prefers human interaction, there’s a human handover feature. Additionally, all interactions with the AI are recorded for insights to enhance your products and services.
Highlighted features of My AskAI
- Custom Content Integration:
- My AskAI is trained exclusively on your uploaded content, ensuring that the AI provides answers that are specific to your business and relevant to your customers’ inquiries.
- Customer Support Functionality:
- It serves as a first-response tool on your website, capable of handling a significant portion of customer queries, thereby reducing the load on human support teams.
- Human Handover Feature:
- In situations where the AI cannot provide an adequate response, or when a customer requests human interaction, My AskAI facilitates a smooth transition to human support staff.
- Insights and Analytics:
- The tool records and analyzes all interactions with the AI, providing valuable insights that can be used to improve your product or service.
- Ease of Use:
- The setup process is straightforward, involving signing up, naming your AskAI, selecting a mode (Chat/Explain/Search), uploading content, and then starting to ask questions.
Use cases of My AskAI
- E-commerce Businesses: For handling customer queries about products, shipping, and policies.
- Educational Institutions: To assist students and staff with information related to courses, schedules, and resources.
- Content Creators: For engaging with their audience by providing instant responses to common questions about their content.
- Customer Support Teams: To reduce workload by automating responses to frequently asked questions.
- Researchers: For quickly accessing specific information from a large database of content.
My AskAI pricing
My AskAI offers 3 different subscription options including a free plan.
- Free: $0/month: 50 conversations/month, 500 webpages as data, basic analytics and insights, and more…
- Essentials: $13.30/month: 200 conversations/month, unlimited webpages as sync (new webpages added automatically weekly)
- Pro: $66/month: 1000 conversations/month, unlimited webpages, advanced analytics, premium support, GDPR compliance, customize branding